Terms and Conditions

 

Shipping & Handling Information


All packages send via UPS. Optional Services: Next Day, 2nd Day, 3rd Day, and Ground.

Order will arrive within 7-10 business days (for in-stock items only), usually 21 days (for backordered items)

If items are backordered, the total shipping and handling will be charged on the 1st shipment of the merchandise.

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YCH Inc guarantees that you will be satisfied with our services and products.

We will never let any of our customers suffer any loss.

In case you receive any defective/damaged items from us, please notify us immediately upon receipt of the relevant item. We will bear the responsibility of accepting your return according to our Return and Refund Policy.

Return/Exchange and Refund Policy

Items are accepted for credit or exchange if returned in saleable condition within 30 days of the purchase date, accompanied by a copy of sales invoice.

In convenience, call us before sending the return. If we authorize a return, we will provide you with RA# (ReturnAuthorization number) and instructions.

*Please note that unauthorized returns may be refused or disregarded.

The original shipping and handling charges are not refundable.

Special made and sized rings merchandises may not be returned

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Account Policy

To open an account with YCH,

Please fill in the Credit Application Form (.pdf format) and fax to (415) 970-0189
1. When applying for Credit Application, you will be notified of credit acceptance and limit. Please allow 2-3 weeks for processing.
2. It is not possible to apply for credit online. For convenience, you can print a copy of our credit application, fill in and fax them to us.
3. #1 rated JBT accounts are eligible for Net 30 terms upon the return of a completed and signed credit application.
4. If you have been in business under this name for less than one year, or have not established sufficient credit history with four trade references, we require the owner or principle stockholder to complete and sign the personal guaranty form.
5. All orders will be shipped C.O.D. until credit is approved. 
6. All jewelry invoices shipped on opened accounts are due and payable 30 days from the date of the invoice. 
7. A 1.5% service charge per month will be added to invoices unpaid after 30 days. THERE WILL NOT BE EXCEPTIONS.
8. Accounts past due will be shipped on a C.O.D. basis only.
9. A statement will be sent at the end of each month to our customers that have opened accounts.
10. If you have discrepancy with your account, please inquire within 30 days of statement date. Discrepancies will not be accepted after 30 days of the statement date.
11. There will be a $15 charge for returned checks.
12. In order to maintain our records properly and be able to update your credit limit, we may request additional information from you periodically.
13.  All items are 14K, size of ring is 7 unless otherwise stated specifically
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Due togold and diamond market price fluctuations, prices may increase or decrease without notice.
 
     

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